Privacy Policy

1. Information We Collect

When you use our services or interact with our website, we may collect the following information:

• Personal Information: Name, email address, phone number, and business name that you provide through our contact forms.
• Business Information: Trade type, monthly quote volume, and other business-related details you share during the qualification process.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and actions taken (collected via Google Analytics).
• Device Information: Browser type, operating system, and device type used to access our website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes for our services.
• Set up and deliver our lead recovery automation system.
• Send you relevant information about our services (only if you have opted in).
• Improve our website and services based on usage analytics.
• Comply with legal obligations under Australian law.

3. How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your data is transmitted securely via HTTPS encryption. We use industry-standard security measures and only work with trusted third-party service providers who comply with applicable privacy laws.

4. Third-Party Services

We use the following third-party services that may collect data:

• Google Analytics: For website usage analytics and performance monitoring.
• Calendly: For booking demo appointments.
• Resend: For sending transactional emails.

Each of these services has their own privacy policies governing the use of your information.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to analyse website traffic and improve your experience. Google Analytics uses cookies to collect anonymous usage data. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. If you request deletion of your data, we will comply within 30 days, subject to any legal obligations that require us to retain certain information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: